Air India launches on the spot payment of cash for upgrade

first_imgAir India has undertaken a passenger upgradation initiative on the basis of spot payment of cash at airports.  The scheme called ‘Get Up Front’ is applicable for both domestic and international sectors.The upgrade at airport is subject to availability of seats and on First Come First Served Basis besides being subject to the physical presence of a guest at the check in counter. The scheme is being publicised through text cards at the airports.In order to drive competition with other private airlines, Air India has taken the following measures: Induction of brand new aircraft on several domestic and international routes to increase passenger appeal; Phasing out and grounding of old fleet; Monitoring of On Time Performance (OTP) at the highest level within Air India on daily basis.A video conference is anchored by Integrated Operation Control Centre (IOCC) every day in which the representatives of operating departments from four regions participate to review the previous day’s operation and evolve process improvement wherever possible.last_img

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